Frequently asked questions

How long is shipping?

Our standard shipping method typically takes between 7-12 business days for delivery, depending on the destination. Please note that this is an estimated delivery time, and the actual time may vary depending on any unforeseen circumstances such as weather conditions. We always strive to deliver the goods as quickly as possible, and you will receive a tracking number once your order is shipped, allowing you to monitor the delivery progress.

Do I need to pay for customs?

No, you don't have to worry about customs duties. We cover the cost of customs fees, so the price you see at checkout is the total cost, including any applicable customs duties. Our goal is to simplify the purchasing process for you, and you won't be charged extra for customs upon delivery.

What if I'm not satisfied with the product?

We strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with the product you received, we offer a hassle-free return policy. You can return the item within 14 days of receiving it for a full refund or exchange. Please visit our Returns and Exchanges page for detailed instructions on how to initiate a return. Our customer support team is also available to assist you with any concerns or issues you may have. Your satisfaction is our priority, and we are committed to making things right.